City of Plano / Collin County

City of Plano

The City of Plano‘s motto “the City of Excellence” says it all – our city is renowned throughout the state of Texas for its quality of life, park system, safe neighborhoods and extensive public amenities. More than 250,000 people call the City of Plano home.

Collin County

The City of Plano is in Collin County – the fastest growing county in Texas, and one of the fastest growing counties in the entire country. More than 854,000 people can’t be wrong! Visit this Collin County website for more information.

Protection Service for The Estates of Forest Creek

The City of Plano Police Department has its large Plano North Substation literally just a couple blocks away, and its Fire-Rescue Department has a few stations within just a few miles from our community.

Utility Services for The Estates of Forest Creek

Underground utilities greatly enhance the beauty of our neighborhood!

Electric Power
For service provider options visit here.

Natural Gas providers include Atmos Energy and CoServ Gas.

Cable service providers are Time-Warner, Verizon FIOS, DISH Network.

Cellular telephone service options include all the major national carriers.

Landline telephone services options are Time-Warner and Verizon FIOS.

Broadband service options are Time-Warner and Verizon FIOS.

Garbage & Recycling – For information regarding Plano’s residential trash service please visit here. For most of the EFC, residential trash is collected each Tuesday or Wednesday, recycling containers are emptied the same day, every other week.

Bulk waste – waste too large for garbage containers is collected one day each month, visit here to determine EFC’s monthly pick up day.

Do-it-yourself self-disposal is available to all Plano residential Environmental Waste Services customers at the North Texas Municipal Water District (NTMWD) transfer stations and regional disposal facilities located at:

  • Custer Transfer Station, 9901 Custer Rd
  • Parkway Transfer Station, 4030 W. Plano Parkway

Hazardous Waste – To schedule a household chemical collection, please call the City of Plano Customer Service line at 972-769-4150.

Household Chemical Reuse Center
4110 W. Plano Parkway
The City of Plano operates a Household Chemical Reuse Center where Plano residents may obtain reusable household products, collected through the residential chemical collection program and approved for reuse, for free. Chemicals are not accepted at the Reuse Center. The Reuse Center is a facility for redistributing items collected through residential chemical collections only.

Water Conservation
The City of Plano is committed to conserving and protecting our water supply in a cooperative effort with our citizens and other North Texas Municipal Water District member cities through education and enforcement that contributes to the overall quality of life. We get our water from nearby Lake Lavon.

  • Stage 3 Restrictions are now in effect – current guidelines allow lawn sprinkling once every other week through October 31, 2014. Watering with sprinklers from 10 a.m. to 6 p.m. is prohibited.
    • Odd addresses: every other Tuesday
    • Even addresses: every other Thursday
  • EFC HOA watering involves watering of common areas and some parts of the City of Plano right of way (which has no address).
    • Same as even addresses: every other Thursday
  • For more information on Plano water conservation, please visit here.